Get in Touch
Free trial, package advice or setup help — our UK team is ready to chat.
The fastest way to reach us. Send a message and we usually reply within minutes during support hours.
+44 7782 259896For longer enquiries, billing questions or non-urgent setup help. We aim to reply within a few hours.
support@prime-iptv.ukSupport Hours
Our UK team is available 9:00 to 21:00, seven days a week — including bank holidays.
9:00 – 21:00, 7 days a weekRequest a Free Trial
Fill in the form and we will set up your free trial on WhatsApp within minutes.
Contact Questions
How quickly will I get a reply on WhatsApp?
During our support hours (9am to 9pm, seven days a week) we usually reply within a few minutes. Outside hours we reply the next morning.
Can I request a free trial via email?
Yes. Send your name, device and a short note to support@prime-iptv.uk and we will set up your trial.
Do you offer phone support?
We focus on WhatsApp and email so we can send you screenshots, links and step-by-step instructions. It is faster and clearer for everyone.
What information should I include in my message?
Your name, the device you want to use (e.g. Firestick, Smart TV), and a short note about what you need help with.
Prefer WhatsApp?
Tap the button below to start a chat with our UK team right now.